FREQUENTLY ASKED QUESTIONS
FAQ
As a professional lawn care and landscaping provider in Houston, Texas, we’re here to answer your frequently asked questions.
If you have any questions not covered in our frequently asked questions list or need more information:
Feel free to call us at (832) 506-8239 or email Jorge, at Jorge@evergreenoutdoorservicestx.com.
A: We provide a full range of landscaping and lawn care services, including:
- Lawn Maintenance
- Garden Bed Maintenance
- Landscape Design & Installation
- Sod Installation
- Mulching
- Topdressing
- Aeration
- Fertilization
- Tree Trimming & Removal
- Seasonal Cleanups
- Gutter Cleanups
- Hardscaping
- Pressure Washing
- Landscape Lighting Installation
- Drainage Solutions
- Outdoor Living Spaces Design & Construction
- Concrete Work
A: Yes, we offer comprehensive commercial landscaping services in Houston. We will conduct an in-person walkthrough to understand your specific needs and provide a tailored solution for your commercial property.
A: Yes, we are fully licensed and insured to provide landscaping and lawn care services in Texas. This ensures that both our team and your property are protected.
A: Our team consists of trained professionals with years of experience in the landscaping and lawn care industry. We regularly train our staff to stay updated on the latest techniques and best practices.
A: Absolutely. We use eco-friendly and non-toxic products that are safe for your entire family, including pets and children.
A: Yes, we offer customizable lawn care plans tailored to your property’s unique requirements and your personal preferences.
A: No long-term contract is required. We offer flexible service agreements, including one-time services and recurring plans based on your needs.
A: No, we provide all the necessary equipment and high-quality supplies needed to perform our services efficiently and effectively.
A: Scheduling a service with us is easy:
- Call us at (832) 506-8239.
- Visit our website and fill out the service request form.
- We’ll find a convenient time that fits your schedule.
A: We recommend scheduling at least a week in advance to secure your preferred time slot, especially during peak seasons.
A: Yes, we offer emergency services for urgent situations like storm damage. Please call us directly to check availability.
A: Yes, we offer one-time services at competitive rates. However, our recurring maintenance plans provide the best value and keep your property looking its best year-round.
A: Please notify us at least 24 hours in advance for rescheduling. For cancellations, we ask for at least 7 days’ notice. We understand that things come up and will work with you to accommodate your needs.
A: Yes, we offer services Monday through Saturday to accommodate your schedule.
A: Pricing depends on several factors:
- Property size
- Services required
- Project complexity
- Maintenance frequency
We offer free, no-obligation estimates to provide you with transparent pricing for our Houston landscaping services.
A: Yes! Our loyalty program includes:
- $150 service credit after 1 year of using our services.
- $25 credit for each successful referral.
- Special discounts for seniors, military personnel, and first responders.
We also run seasonal promotions—ask us what’s available today!
A: We offer flexible payment options for larger projects. Please contact us to discuss financing arrangements that suit your budget.
A: We deliver not just a service but an exceptional experience:
- Personalized care for each lawn.
- Use of high-quality products and equipment.
- Expert, trained team members dedicated to excellence.
- Eco-friendly practices that benefit your lawn and the environment.
- A steadfast commitment to customer satisfaction.
A: Absolutely. If you’re not satisfied, let us know within 24 hours, and we’ll make it right. Your satisfaction is our top priority.
A: Certainly! We have a portfolio of our completed projects and can provide references upon request. Visit our website gallery or contact us for more information.
A: We welcome and appreciate your feedback. You can leave a review on our website, Google, or social media platforms. Your input helps us improve and serve you better.
A: Yes, we prioritize eco-friendly practices to ensure a healthy lawn and a healthier environment:
- Use of organic fertilizers that promote soil health and reduce chemical runoff.
- Fuel-efficient, low-emission equipment to minimize our carbon footprint.
- Water conservation techniques to reduce water usage without compromising lawn health.
- Recycling of green waste and plastics to reduce landfill impact.
By choosing us, you’re contributing to a more sustainable Houston community while enjoying a vibrant, healthy lawn.
A: We recommend native and drought-resistant plants and grasses that thrive in Houston’s climate, such as:
- St. Augustine grass
- Bermuda grass
- Zoysia grass
- Native shrubs and flowering plants
Our experts can help you select the best options for your specific soil conditions and aesthetic preferences.
A: Yes, we are familiar with local ordinances and HOA regulations and ensure all our services are compliant. We work closely with you to meet any specific requirements your HOA may have.
A: Generally, we handle everything, but we appreciate if you:
- Secure pets indoors for their safety and ours.
- Unlock gates or provide access instructions.
- Remove obstacles like toys or furniture from the work area.
A: We strive to respond to all inquiries within 24 hours. Your time is valuable, and we make it a priority to address your needs promptly.
A: Yes, we stand behind our work with warranties on installations and certain services. Please ask us about specific warranties related to your project for detailed information.
A: While we take the utmost care, if any damage occurs, we will address it promptly and make necessary repairs at no cost to you. We are fully insured to ensure your property is protected.
A: Yes, we offer special discounts as a token of appreciation for:
- Teachers
- First responders
- Military personnel
Please contact us for more details on how to avail these discounts.
A: If rain is forecasted:
- We may service your lawn before the rain.
- If that’s not possible, we’ll reschedule for the next available date and notify you promptly.
A: Safety is paramount. In heavy rain or storms:
- We may reschedule services to prevent lawn damage and ensure team safety.
- We use light equipment, such as push mowers, on wet days to minimize impact on your lawn.
A: Contact us for a free assessment. We offer:
- Storm cleanup
- Lawn repair and resodding
- Soil amendments
We’ll restore your lawn to its original beauty swiftly and efficiently.
A: We accept:
- Zelle
- Cash App
- Venmo
- Credit/Debit Cards (a 2.8% convenience fee applies)
Payments are requested to be made the week of service to ensure uninterrupted service.
A: We primarily serve:
- Ce King
- Summerwood
- Atascocita
- Humble
We also offer services in:
- Spring
- Cypress
- Kingwood
- Downtown Houston
Select services, such as concrete work and installations, are offered throughout the greater Houston area.
A: We’re here to offer solutions and answer your questions!
- Phone: (832) 506-8239
- Email: jorge@evergreenlawncaretx.com
Q: How do I provide special instructions?
A: You can:
- Mention them when scheduling.
- Contact us directly to ensure we meet your specific needs.
A: Yes, we offer:
- Resodding
- Soil amendments
- Seeding and fertilization
We’ll assess the damage and recommend the best solution for a quick recovery, restoring your lawn’s health and appearance.
A: Our process includes:
- Assessment of your lawn’s specific needs.
- Soil preparation to ensure optimal growth conditions.
- Sod installation using high-quality turf.
- Starter fertilizer application for healthy rooting.
- Post-installation care instructions and support to maintain your new lawn.
We ensure efficient and professional installation for optimal results.
A: Yes, our organic services include:
- Natural fertilizers that enrich soil without chemicals.
- Organic pest control methods to protect your plants.
- Soil health assessments to promote sustainable growth.
A: Absolutely! We specialize in creating your dream outdoor oasis:
- Patios
- Pergolas
- Walkways
- Water features
- Comprehensive landscape design
A: Yes, we offer landscape lighting installation to enhance the beauty and safety of your property at night.
A: Visit our blog at evergreenlawncaretx.com/blog for expert advice and the latest trends in landscaping and lawn care in Houston.
Call us at (832) 506-8239 or visit our website to schedule your free estimate today!
A: We provide a full range of landscaping and lawn care services, including:
- Lawn Maintenance
- Garden Bed Maintenance
- Landscape Design & Installation
- Sod Installation
- Mulching
- Topdressing
- Aeration
- Fertilization
- Tree Trimming & Removal
- Seasonal Cleanups
- Gutter Cleanups
- Hardscaping
- Pressure Washing
- Landscape Lighting Installation
- Drainage Solutions
- Outdoor Living Spaces Design & Construction
- Concrete Work
A: Yes, we offer comprehensive commercial landscaping services in Houston. We conduct an in-person walkthrough to understand your specific needs and provide a tailored solution for your commercial property.
A: Yes, we are fully licensed and insured to provide landscaping and lawn care services in Texas. This ensures that both our team and your property are protected.
A: Our team consists of trained professionals with years of experience in the landscaping and lawn care industry. We regularly train our staff to stay updated on the latest techniques and best practices.
A: Absolutely. We use eco-friendly and non-toxic products that are safe for your entire family, including pets and children.
A: Yes, we offer customizable lawn care plans tailored to your property’s unique requirements and your personal preferences.
A: No long-term contract is required. We offer flexible service agreements, including one-time services and recurring plans based on your needs.
A: No, we provide all the necessary equipment and high-quality supplies needed to perform our services efficiently and effectively.
A: Scheduling a service with us is easy:
- Call us at (832) 506-8239.
- Visit our website and fill out the service request form.
- We’ll find a convenient time that fits your schedule.
A: We recommend scheduling at least a week in advance to secure your preferred time slot, especially during peak seasons.
A: Yes, we offer emergency services for urgent situations like storm damage. Please call us directly to check availability.
A: Yes, we offer one-time services at competitive rates. However, our recurring maintenance plans provide the best value and keep your property looking its best year-round.
A: Please notify us at least 24 hours in advance for rescheduling. For cancellations, we ask for at least 7 days’ notice. We understand that things come up and will work with you to accommodate your needs.
A: Yes, we offer services Monday through Saturday to accommodate your schedule.
A: Pricing depends on several factors:
- Property size
- Services required
- Project complexity
- Maintenance frequency
We offer free, no-obligation estimates to provide you with transparent pricing for our Houston landscaping services.
A: Yes! Our loyalty program includes:
- $150 value bonus service after 1 year of using our services.
- $20 credit for each successful referral.
- Special discounts for seniors, teachers, military personnel, and first responders.
We also run seasonal promotions—ask us what’s available today!
A: We offer flexible payment options for larger projects. Please contact us to discuss financing arrangements that suit your budget.
A: We deliver not just a service but an exceptional experience:
- Personalized care for each lawn.
- Use of high-quality products and equipment.
- Expert, trained team members dedicated to excellence.
- Eco-friendly practices that benefit your lawn and the environment.
- A steadfast commitment to customer satisfaction.
A: Absolutely. If you’re not satisfied, let us know within 24 hours, and we’ll make it right. Your satisfaction is our top priority. Check out our BBB accreditation here!
A: Certainly! We have a portfolio of our completed projects and can provide references upon request. Visit our website gallery or contact us for more information.
A: We welcome and appreciate your feedback. You can leave a review on our website, Google, or social media platforms. Your input helps us improve and serve you better.
A: Yes, we prioritize eco-friendly practices to ensure a healthy lawn and a healthier environment:
- Use of organic fertilizers that promote soil health and reduce chemical runoff.
- Fuel-efficient, low-emission equipment to minimize our carbon footprint.
- Water conservation techniques to reduce water usage without compromising lawn health.
- Recycling of green waste and plastics to reduce landfill impact.
By choosing us, you’re contributing to a more sustainable Houston community while enjoying a vibrant, healthy lawn.
A: We recommend native and drought-resistant plants and grasses that thrive in Houston’s climate, such as:
- St. Augustine grass
- Bermuda grass
- Zoysia grass
- Native shrubs and flowering plants
Our experts can help you select the best options for your specific soil conditions and aesthetic preferences.
A: Yes, we are familiar with local ordinances and HOA regulations and ensure all our services are compliant. We work closely with you to meet any specific requirements your HOA may have.
A: Generally, we handle everything, but we appreciate if you:
- Secure pets indoors for their safety and ours.
- Unlock gates or provide access instructions.
- Remove obstacles like toys or furniture from the work area.
A: We strive to respond to all inquiries within 24 hours. Your time is valuable, and we make it a priority to address your needs promptly.
A: Yes, we stand behind our work with warranties on installations and certain services. Please ask us about specific warranties related to your project for detailed information.
A: While we take the utmost care, if any damage occurs, we will address it promptly and make necessary repairs at no cost to you. We are fully insured to ensure your property is protected.
A: Yes, we offer special discounts as a token of appreciation for:
- Teachers
- First responders
- Military personnel
Please contact us for more details on how to avail these discounts.
A: If rain is forecasted:
- We may service your lawn before the rain.
- If that’s not possible, we’ll reschedule for the next available date and notify you promptly.
A: Safety is paramount. In heavy rain or storms:
- We may reschedule services to prevent lawn damage and ensure team safety.
- We use light equipment, such as push mowers, on wet days to minimize impact on your lawn.
A: Contact us for a free assessment. We offer:
- Storm cleanup
- Lawn repair and resodding
- Soil amendments
We’ll restore your lawn to its original beauty swiftly and efficiently.
A: We accept:
- Zelle
- Cash App
- Venmo
- Credit/Debit Cards (a 2.8% convenience fee applies)
Payments are requested to be made the week of service to ensure uninterrupted service.
A: We primarily serve:
- Ce King
- Summerwood
- Atascocita
- Humble
We also offer services in:
- Spring
- Cypress
- Kingwood
- Downtown Houston
Select services, such as concrete work and installations, are offered throughout the greater Houston area.
A: We’re here to offer solutions and answer your questions!
- Phone: (832) 506-8239
- Email: jorge@evergreenlawncaretx.com
Q: How do I provide special instructions?
A: You can:
- Mention them when scheduling.
- Contact us directly to ensure we meet your specific needs.
A: Yes, we offer:
- Resodding
- Soil amendments
- Seeding and fertilization
We’ll assess the damage and recommend the best solution for quick recovery, restoring your lawn’s health and appearance.
A: Our process includes:
- Assessment of your lawn’s specific needs.
- Soil preparation to ensure optimal growth conditions.
- Sod installation using high-quality turf.
- Starter fertilizer application for healthy rooting.
- Post-installation care instructions and support to maintain your new lawn.
We ensure efficient and professional installation for optimal results.
A: Yes, our organic services include:
- Natural fertilizers that enrich soil without chemicals.
- Organic pest control methods to protect your plants.
- Soil health assessments to promote sustainable growth.
A: Absolutely! We specialize in creating your dream outdoor oasis:
- Patios
- Pergolas
- Walkways
- Water features
- Comprehensive landscape design
Q: Do you install landscape lighting?
A: Yes, we offer landscape lighting installation to enhance the beauty and safety of your property at night.
A: Visit our blog at evergreenlawncaretx.com/blog for expert advice and the latest trends in landscaping and lawn care in Houston.
Call us at (832) 506-8239 or visit our website to schedule your free estimate today!
Professional Results
We use top-tier equipment and expertise to deliver beautiful, healthy lawns and landscapes that enhance your property’s curb appeal.
No Contracts & Hassle-Free Payments
Additionally, with our no-contract approach, you have the freedom to adjust our lawn care and landscaping services as your needs change. We offer flexible payment options for your convenience, making lawn care easy to manage.
Eco-Friendly Practices
We prioritize sustainable solutions, using eco-friendly methods, organic treatments, and water-efficient techniques to protect the environment while enhancing your lawn.
Reliable Service
You can count on us for timely, consistent Houston lawn care and Landscaping, ensuring your space always looks its best. Check out our BBB profile to see our commitment to reliability and customer satisfaction.
Client-Centric Focus
Furthermore, your satisfaction is our top priority. From responsive communication to personalized scheduling, we ensure a seamless, stress-free experience. We’re always available to address your concerns, keeping you informed every step of the way!
Personal Touch
To sum it up, as a family-run business, we treat every project like it’s our own, providing a level of care and attention that larger companies cannot match!