PRIVACY POLICY

Privacy Policy — Evergreen Outdoor Services

Last updated: January 2026

Evergreen Outdoor Services (“Evergreen,” “we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit www.evergreenlawncaretx.com (the “Site”), request an estimate, communicate with us, or use our services.

By using our Site or providing information to us, you agree to the terms of this Privacy Policy.


1) Information We Collect

Information you provide to us

  • Name, email address, phone number

  • Service address and property/project details

  • Photos, notes, and preferences you choose to share

  • Communications with us (calls, texts, emails, form submissions)

  • Payment-related details necessary to complete a transaction (typically processed by a payment processor)

Information collected automatically

  • Device and browser information (IP address, browser type, pages visited, time on site)

  • General usage data collected via cookies or analytics tools (see Cookies & Analytics)


2) How We Collect Information

We may collect information:

  • When you submit a form, request a quote, call/text/email us, or schedule service

  • When you browse our Site (automatic collection through cookies/analytics)

  • From service providers that help us operate the Site and communications (ex: website hosting, analytics)


3) How We Use Your Information

We use your information to:

  • Provide estimates, schedule service, and deliver lawn/landscape services

  • Communicate with you about your project, appointment times, arrival updates, and customer support

  • Send service-related notifications (ex: schedule changes due to weather)

  • Improve our Site, customer experience, and internal operations

  • Maintain records for accounting, tax, dispute prevention, and legal compliance


4) SMS/Text Messaging Privacy

No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.

You can reply STOP at any time to opt-out.
If you need assistance, you can reply HELP or contact us using the details in the “Contact Us” section below.

Text messaging may be used for business communications such as:

  • Appointment confirmations and reminders

  • Arrival time updates and scheduling coordination

  • Quote/estimate follow-ups you request

  • Customer support related to active or requested services


5) When We Share Information

We do not sell your personal information.

We may share information only when necessary to run our business and provide services, including:

  • Service providers who perform services on our behalf (ex: website hosting, analytics, invoicing, payment processing, customer communication tools, SMS delivery providers/aggregators)

  • Legal or safety reasons (ex: to comply with law, respond to lawful requests, enforce agreements, or protect rights/safety)

  • Business transfers if Evergreen is involved in a merger, acquisition, or sale (information may be transferred as part of that transaction)

These providers are authorized to use information only as needed to perform services for us and to support operations.


6) Cookies & Analytics

Our Site may use cookies and analytics tools to understand Site traffic, improve performance, and enhance user experience. You can manage cookie settings through your browser. Disabling cookies may affect certain Site features.


7) Data Retention

We keep personal information only as long as reasonably necessary to:

  • Provide services and support

  • Maintain business, tax, and legal records

  • Resolve disputes and enforce agreements

When information is no longer needed, we delete or anonymize it where practical.


8) How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no internet transmission or storage system can be guaranteed to be 100% secure.


9) Your Choices & Rights

You may request to:

  • Access, correct, or delete your personal information

  • Opt out of marketing emails (where applicable)

To make a request, contact us using the information below.


10) Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last updated” date. Continued use of our Site or services after changes means you accept the updated policy.


11) Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Evergreen Outdoor Services
Email: Admin@evergreenoutdoorservicestx.com
Website: www.evergreenlawncaretx.com

For more information, you can also review our profile on the Better Business Bureau (BBB).